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Frequently asked questions

Booking, your visit, payments and policies in one place.

Booking

How do I book?

Use the Book button, call (918) 809-9794, or email mail@tresorrarespa.com. We confirm your appointment by phone or email.

Do you take walk-ins?

We recommend booking ahead so we can reserve your treatment time.

What are your hours?

Open daily, 10:00 AM – 6:00 PM.

What should I do before a facial?

Arrive with a clean face, skip waxing or exfoliating the day before, and tell us about your skin and any products you use.

Do I need to tell you about allergies or skin conditions?

Yes. Please tell us about allergies, medications, pregnancy and skin conditions so we can adjust your treatment.

Are your treatments medical?

No. Our services are cosmetic and relaxation treatments, not medical care or a substitute for it.

Can I pay in installments?

Yes. Eligible purchases can be split into payments with Affirm or Cherry, subject to eligibility and approval. See Financing.

Do you charge extra for payment plans?

No. The price is the same whether you pay in full or with a plan.

What if I am not approved?

You can pay in full by card or choose a smaller service or package.

What is your cancellation policy?

Please give at least 24 hours notice to cancel or reschedule. See the Refund & Cancellation Policy.

Do packages expire?

Packages are valid for 6 months from the purchase date.

How do refunds work?

Refunds go back to the original payment method in 5–10 business days. For Affirm and Cherry purchases, we notify the lender who adjusts your plan.

Call (918) 809-9794 or email mail@tresorrarespa.com. We are happy to help.

Call (918) 809-9794 or send a request. We confirm your appointment by phone or email.